Refund Policy

Effective Date: June 2026

1. Digital Goods and Refunds

VolumeMax provides a fully functional Free Tier that allows all users to evaluate the core functionality of the extension directly within their browser environment prior to making any purchase.

Because the VolumeMax Pro Engine is delivered as a digital license key that instantly unlocks premium features, we consider the product to be fully consumed upon purchase. In compliance with our Merchant of Record (Paddle) and industry standards regarding digital, non-returnable software goods, all sales are final and we do not offer refunds.

2. Try Before You Buy

We strongly encourage you to thoroughly test the Free Tier on your specific hardware and browser setup to ensure compatibility and satisfaction before deciding to purchase the Pro license.

3. Payment Processing

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns regarding the payment processing itself. However, please note that Paddle enforces the vendor's digital refund policy (no refunds for activated digital software) unless the transaction is flagged as fraudulent.